Main Article Content
Introduction: A review of healthcare professionals' digitalization skills is necessary given the concerns about patient safety and the incorporation of digitalization into the workplace. In order to explain the skills of healthcare professionals in these areas, identify factors that affect their competence, and identify essential areas of competence for digitalization in healthcare settings and to update job expectations and workflows, digitalization demands changes to healthcare practises, rules, and activities this study was taken.
Methodology: PRISMA was followed when conducting the systematic review. Web of Science, Academic Search Premiere (EBSCO), CINAHL (EBSCO), and Medline (Ovid) were the four databases that were searched for pertinent original peer-reviewed research published between 2012 and 2017. Five quantitative studies and seven qualitative investigations, which underwent narrative and thematic synthesis, were chosen for the final analysis out of a total of twelve.
Results: The knowledge of digital technology, digital skills necessary to provide quality patient care, including related social and communication skills, and ethical considerations of digitalization in patient care have been identified as the key competence areas regarding digitalization from a healthcare perspective. Healthcare personnel must be driven and willing to learn about digitalization and apply it to their work. Support from colleagues and an organization appears to be crucial for creating positive digitization experiences for healthcare practitioners.
Conclusion: If healthcare companies wish to improve their reaction to digitalization, they should both pay attention to the social environment of a workplace and foster a good attitude. The support of the company and its employees is necessary for the successful introduction of new technologies.