Research About Job Characteristic, Personality, Employee Motivation, And Job Performance - A Survey At Commercial Banks In Vietnam

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Le Thu Hanh , Dao Thi Ha Anh (Corresponding) , Phuong Huu Tung (Corresponding)


The purpose of the study is to look at the relationship of work characteristics, personality of employees, motivation to work and work results. An applied research model was used to examine the impact of these factors on the performance of employees at Vietnamese joint stock commercial banks. An online survey was conducted to collect data. During the survey period from March 2022 to May 2022, our team sent out 600 survey questionnaires to credit officers at 31 domestic joint stock commercial banks in Vietnam. Our group received 600 votes, of which 69 were unsatisfactory and disqualified, the remaining 531 were valid and analyzed, meeting the research results. The authors conducted data analysis performed using SPSS 25.0 and AMOS 25.0 including descriptive analysis, reliability assessment of each factor, EFA exploratory factor analysis, factor analysis. confirmed (CFA) and tested for regulatory effects using structural equation modeling (SEM). The results show that job characteristics have no relationship with work results; The remaining factors and personal characteristics and work motivation are all related to the working results of sales staff at Vietnam commercial banks.

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