Main Article Content
Nowadays, with revealing the importance of higher education in society, people are becoming more sensitive to issues related to higher education, such as leadership style. Also, satisfaction plays a major role in determining the authenticity and accuracy of a system, especially the educational system. The highest level of satisfaction leads to the highest level of development of skills, knowledge and mentality in students. In other words, student satisfaction is one of the main goals of higher education institutions. Given what was stated and the fact that the authors are working in education system and had similar research based on performance on another university in Georgia (Moghimi, 2021), the present study aimed to investigate the relationship between humility-based leadership and students' satisfaction with the services of Georgian Technical University. The present study was a descriptive-correlational study. The statistical population of the study included all administrators, officials and master students of Georgian Technical University. According to Morgan's table, the sample size was estimated at 108 people for the group of administrators using a convenience random method and 384 for the group of students using a cluster random method. In the present study, standard questionnaires of humility-based leadership and satisfaction with university services with appropriate validity and reliability were used. The collected data were analyzed using SPSS-24 software and Pearson and one-sample t-tests. The results revealed that 51 (47.22%) of university administrators had humility-based leadership characteristics. Also, 195 students (50.78%) had low satisfaction with university services. The level of students' satisfaction with university services and the components of satisfaction with administrative, educational and research services were at an unsatisfactory level. The level of students' satisfaction with welfare services was at a desirable level. The results showed that there was a significant and inverse relationship between humility-based leadership and students' satisfaction with university services and the components of satisfaction with university educational and administrative services and there was a direct and significant relationship between humility-based leadership and students' satisfaction with university welfare services.