The Efficacy of A Third-Party Enterprise System in State Universities and Colleges (SUC) Setting

Abstract

Enterprise Systems has become an essential element in the operations of academic institutions including the State Universities and Colleges (SUC). It is comprised of software packages that aim to automate and integrate whole business processes of an organization such as purchasing, finance, human resources, inventory management and information management. This research is focused on certain system integrations particularly the enrolment system in a SUC. It aimed at determining its efficacy on the scope of Users’ assessment of the Enterprise System in terms of Net Benefits, System Quality and Information Quality only. The study utilized a quantitative descriptive research method employing an online survey to obtain the needed information. The instrument developed contained parameters on net benefits, information quality and system quality which required rating from the respondents using the scale of 1-4 with 1 as the lowest, and 4 as the highest. It reaped conclusive results and insights into how the enrollment system, is perceived by its first-hand users in the subject SUC. It provided a glimpse of how it could influence the holistic process in the university, it serves as system and user documentation which will be the springboard of further improvement and recommendations.