A Comparison Study On Dining Habits And Its Impact On The Stress Levels In The City Of Mumbai, India

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Dr. Irfan Lakhani , Mr. Mohamed Irfan Shaikh , Dr. Bernadette D’Silva , Dr. Gautam Trehan , Ms. Faiza Lala

Abstract

Zomato, a top player in the online food delivery market, paid almost $350 million to purchase Uber Eats. When it comes to orders, this purchase put them in the lead over their nearest competition Swiggy. Since its launch in 2014, Swiggy has faced competition from Zomato, the industry leader in food tech. During the past four years, Swiggy has become one of the most successful start-ups in the world, and Zomato is spending hundreds of millions of dollars to keep up. In 2020. There has been a merger between Zomato and Uber EATS, and it is expected that their market share would rise to between 50 and 55 percent, surpassing Swiggy. There has been a lot of rivalry between Swiggy and Zomato in the food delivery space. Swiggy, on the other hand, has the greatest repeat order rates and is the customer's preferred method of ordering. About 90% of customers solely use Swiggy, according to research. As of 2023, India's online food market is estimated to reach $12.3 billion in revenue. Online meal delivery in India is expanding at a pace of 15% while the worldwide growth rate is 9.01 percent. Zomato makes $800 million in sales, compared to $1.5 billion for Swiggy. As of March 2018, both firms have fulfilled 96 million orders.

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