Main Article Content
Evaluating the factors that affect the teaching-learning process has several factors that intervene directly or indirectly in the results projected by any university education institution; however, when these factors are represented by the virtuality required in times of pandemic, it turns into chaos, since many of its members are not in conditions of adaptability to technology because they are from dissimilar generations. The purpose of the research is to evaluate the significant differences in the teaching-learning process affected by the use of ICT in immigrants and digital natives in university contexts immersed in the pandemic. The research is quantitative, applied, non-experimental design, transectional correlational comparative, applying the hypothetical deductive method. The population consisted of 192 teachers and 362 students. The results showed that through the U- Mann-Whitney statistic, there is a difference in medians in the teaching-learning process, which is significantly affected by the use of ICT in immigrants and digital natives, in a differentiated way; therefore, students respond differently than teachers to the use of ICT in the teaching-learning process at the university.