Use Of Electric Vehicles In Last-Mile Delivery For B2c: A Step Towards Green Supply Chain

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Shweta Kishore , Rahul Waghmare, Arloph Johnvieira


The last few years have seen tremendous growth in the E-commerce industry. It has further improved due to COVID -19 pandemic. We are witnessing a change in consumer buying behavior and online shopping has become the new normal. In addition to safety consideration, the convenience factor has also encouraged the need for a much faster, efficient e-commerce operations. The e-commerce and the last-mile delivery operations has recovered from the impact of pandemic. It has bounced back with more positive energy and expected to grow more in the coming time. This has increased the number of vehicles doing last-mile delivery, which will increase fuel consumption resulting into increase in carbon emissions.  The use of Electric vehicles for last-mile delivery may contribute towards the implementation of green supply chain logistics practices. Though consumer is still skeptical about purchasing Electric vehicles, because of high initial cost, limited range, and lack of charging infrastructure, this may not be the case with organizations involved with last-mile delivery. The reduction in the overall cost of delivery may turn to be beneficial to them by providing the required competitive edge of cost. Through this paper, the use of electric vehicles for last-mile delivery for different logistics providers will be studied and its benefits will be analyzed. Secondary data and use cases aligned with the objective will be used for this research work.

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