A Study on Growth and Usage of ATM/POS in India: Pre and Post Covid19

Abstract

In the current scenario, the advancement of information and communication technologies has aided the growth of the banking sector. In the Indian banking business, ATMs are the most popular and commonly utilized E-Banking services (VineshKumar & Bhatt 2018). This research investigates the different types of Automated Teller Machines (ATMs) in India. This report also examines the rise and use of ATMs in the Indian banking industry. Secondary data was employed, which was obtained from RBI publications, websites, periodicals, and journals. According to the findings of this study, there has been a significant increase in the number of people utilizing ATMs in India before COVID19. However, during the pandemic, it was reduced because of the adoption of online banking and E-Wallets. It is growing again after the pandemic.