COMPETENCY AND EFFICIENCY ANALYSIS OF HUMAN RESOURCES IN HOTEL OPERATIONS

Abstract

It is true that peoples are assets but the fact is that good peoples are assets. Here good people mean the human resources that are competitive and efficient in terms of the industry standards & requirements. The man power which the Industry is hiring for their operational or management need may not always perform as per the expectation and the Training & Development done in the hotels for the employees is not always fruitful. So in this paper an endeavor has been made to trace this issue and find a way to cope with it.