FACTORS AFFECTING THE QUALITY OF ONLINE TRAINING IN THE CONTEXT OF THE COVID 19 PANDEMIC, RESEARCH AT UNIVERSITIES IN HANOI

Abstract

The objective of this study is to analyze and measure the influence of factors affecting the quality of online training in the context of the Covid-19 pandemic of universities in Hanoi city. By means of exploratory factor analysis and multivariate regression analysis with 648 observations from students of 8 universities. The results indicate that there are 5 key factors that affect the quality of online training in descending order, including: Advanced technology; Teaching methods; Learners; Lecturers and Courses. Based on the research results, a number of recommendations are made to stakeholders to improve the quality of training of universities in the future.