Expert Method of Quality Management System of Housing and Communal Services

Abstract

Housing and community services (HCS) quality and reliability management is one of the cornerstones of any investment in the country's real economic sectors. Addressing the quality of housing and communal services necessitates a holistic approach to housing facility management, as well as the full implementation of service concepts and norms by providers and customers. The article examines one of the novel and unconventional approaches to addressing the pressing issue of quality management in the housing and communal services sector, which is linked to expert evaluation and will result in the creation of convenience and comfort in the lives of the city's residents through the provision of a diverse range of modern and comfortable services. As a result, the new method outlined in this article is relevant and necessary in light of the need to improve the management system and build a market economic mechanism for evaluating the quality of public services in Uzbekistan.