The benefits and drawbacks of using the blackboard system in Saudi universities, as seen by students and faculty members

Abstract

Education management systems, such as the blackboard system, aided in providing optimal solutions to the consequences of the Corona pandemic in Saudi Arabia. At this point, the results of Saudi Arabia's financial investment and educational development strategies became visible. Saudi Arabia's educational development strategy based on the use of learning management systems, and the Blackboard system was widely distributed as one of those systems in all universities. The educational process management system based on the Internet or a local network for planning, implementing, and evaluating a specific learning process. The Blackboard system offers a unified environment. Both faculty members and students benefit from the learning management system. The benefits and drawbacks of implementing the program investigated, while relying on it and emphasizing its significance in light of the Corona pandemic. The study compared the perspectives of faculty members and students on the Blackboard system, as well as their perceptions of its components, interactive features, and ease of use. The program's use evaluated from the perspectives of Blackboard's primary users, as well as a study of the benefits and drawbacks of its components, whether technical or human, in order to make the best use of that system. Students and faculty members agreed on three axes of advantages and disadvantages, namely, technical defects related to the system, advantages related to the educational process and its mechanisms, technical problems and operating conditions. Suggestions and solutions for these flaws presented in order to maximize the value of the Blackboard system.