Effectiveness of Organizational DNA in Achieving pioneering performance through the Quality of Work life in Jordanian Commercial Banks

Abstract

The current study aimed to identify the effectiveness of Organizational DNA with  its dimensions (Decision-Making Rights, Information, Incentives, Organizational Structure) in achieving pioneering  performance in its dimensions (Pre-Planning, Efficiency, Risk Tolerance, Creativity, Innovation And Modernization) through the quality of working   life as an intermediary variable in Jordanian commercial banks, and this study relied on the quantitative approach appropriate for the purposes of the study, and  study community consisted of all the branch managers of Jordanian commercial banks, which numbered (13) banks and the number of their branches (638) branches, and ( Purposive Sample) method was used by publishing an electronic questionnaire, where (217) questionnaires were answered, all  valid for the purposes of statistical analysis, and a number of statistical methods were used that fit the objectives of this study were used.

 The study found a statistically significant effect of Organizational DNA with their investigated dimensions in achieving pioneering  performance in Jordanian commercial banks, and the existence of a statistically significant effect of the independent variable (Organizational DNA) on the dependent variable (Pioneering  performance ) through the mediating variable (Quality of Working life ) in Jordanian business banks.

A set of recommendations were made,  most important of which is the need for the senior management of the surveyed banks to pay attention to activating decentralization and allowing workers to participate in decision-making related to their work, making them adopt and defend the decisions taken, and

improving the organizational structure so that it is flexible and helps workers achieve the goals of those banks, by improving networks Internal and external communication to help improve the services provided with high quality and a higher level of innovation.