Measurement of User Experience (UX) of Learning Management System for Students in School of IT at SEGI University, Malaysia

Abstract

The study aimed to investigate the measurement of Learning Management System implemented in SEGI University Kota Damansara using the User Experience Questionnaire framework.  The quantitative study of this research reveals the relevancy of the efficiency of the LMS on the user experience and at the same time, reveals that gender and duration of the usage of the LMS does not affect the perception towards the LMS user experience. The study conducted in 2021 involving 50 students at the School of Information Technology. The Cronbach Alpha of the measurement criteria and hypotheses were investigated using Pearson Correlation, T-test and Anova testing in SPSS IBM Statistics to arrive at the conclusion that the perception on the efficiency of the system is related to the UX of the LMS and there is no relevancy between the gender of the user and the duration of the LMS usage on the UX rating.