Organizational and Psychological Determinants of Employee Engagement in Chinese Banking Industry

Abstract

The establishment, motivation and cooperation of employees at different levels of the organization are significantly related to employee engagement. Leaders set goals, define job characteristics and incentives to elevate their subordinates to a higher level of performance. In order to identify the role of job characteristics and psychological empowerment on the employee engagement behavior, mediating role of psychological empowerment and moderating role of trust among the employees of three big banks of china namely (bank of china, china construction bank and industrial and commercial bank of china). For this purpose, data have been collected from a sample of 201 bank manager through self administered questionnaire. After applying Structure Equation Modeling through SmartPLS version 3.2 and other inferential techniques by employing SPSS version 23.1. Results are both in descriptive and inferential statistical forms.