Studying the benefits of Hospitality in Japanese culture and applying it to the school environment - A challenge even for students majoring in Japanese language

Abstract

When we come to Japan, we are not only impressed by the modern society but also by the quality of service. It is the Japanese hospitality culture that makes this service special. You can see culture everywhere, such as trains, stations, restaurants, convenience stores and daily life. Just a small act like smiling, being grateful and listening to the audience, but creating a service that pleases the audience. Therefore, Japan's service industry is highly appreciated. If Vietnamese companies adopt this culture well, Vietnam's service industry can develop. Hospitality is shown from the smallest things such as the layout and arrangement of space to give customers a peace of mind, the most comfortable when using the service. The Japanese believe that thanks to that, customers and anyone else will feel respected. In this article, hospitality is mentioned with unique aspects and we need to learn, especially young people need to learn more. The data in this article are collected from other research and comparing current and previous documents, research shows that it is very important to teach hospitality for young people including students.