Organizational culture and knowledge management at Al-Quds University

Abstract

To Investigate Al-Quds university organizational culture, organizational structure, and knowledge management and their relationship to each other, the researchers will address the Pfeiffer-Sutton model, this model reflects the steps necessary to transfer knowledge, and this model focuses on certain points that contribute to the success of the knowledge management program, The variables were examined based on the university's website and Al-Quds University's private councils' documents. The culture of the institution is a basis for its management and a basis for managing knowledge in it, and since the organizational culture of the institution is a guide to management and human resources, it is an engine for knowledge management. Thus, the application of knowledge management at Al-Quds University may have a positive impact on all elements of the educational system, which are: its inputs represented by students, faculty members, This research leads that knowledge management needs to create a stimulating, encouraging and supportive culture for knowledge production and sharing, establishing an organizational environment based on sharing knowledge and personal experiences, building effective networks in relationships between individuals, and establishing an organizational culture that supports participation, sharing and exchange of knowledge. To invest in knowledge management ideas and principles at the university, it is necessary to: Teaching knowledge management in appropriate programs, using knowledge management to support university management decisions, and improving the internal document management process. As for the organizational culture of Al-Quds University, there is not, like other institutions, only one culture, but there are four types of cultures.