A Comparative Study to Assess the Employee Satisfaction Level Regarding Performance Appraisal Practices in Public Sector Banks and Private Sector Banks with Special Reference to State Bank of India and Axis Bank Ltd.

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Dr. Kavita Rani et al.

Abstract

Performance appraisal is basically a technique to appraise the performance of the employees within an organization to evaluate that the employees have been performing according to pre-defined standards. Appraising performance of employees in any organization is the need of hour in order to appraise as well as recognize their efforts for the betterment of organization especially in the case of service sector like banks. The objectives of the research study are- to explore the factors which effect the performance appraisal of both the banks and to compare the satisfaction level of employees regarding performance appraisal on the basis of explored factors. Current research study is descriptive in nature and primary data is collected with convenience sampling technique. Different statistical tests are applied to test the research hypothesis like Factor analysis and t-test. Findings of the study highlights that there is variation among the perception of employees of both the banks under study regarding performance appraisal and efforts should be made by the management of both the banks to improve the performance management process.

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