Exploring The Items for Organizational Citizenship Behavior (OCB) Instrument In Malay Version: An Exploratory Factor Analysis (EFA)

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Muhammad Yasin Omar Mokhtar, Mohd Nasir Saludin, Siti Marhamah Kamarul Arifain, Wan Norhayati Wan Othman


This study aims to validate the instrument of Organizational Citizenship Behavior (OCB) to measure OCB among lecturers at Private Higher Educational Institutions in Malaysia. The instrument of OCB used is translated to the Malay language. The researchers also did not use 5 Likert scales like the original instrument. Alternately, the researchers used 10 Likert scales. A total of 100 respondents were selected for the test by using the Exploratory Factor Analysis (EFA) method and the test of internal reliability of each construct. The result shows five factors with the Eigenvalues more than 1.0 KMO (Kaise-Meyer-Olkin) are 0.662 > 0.06 depicts items from the TKO instrument appropriate to inter-correlate and the Bartlett test is significant. Out of 20 TKO items, only 3 items have shown the factor loading less than 0.6, which are 4, 11, and 12 that have to be eliminated. The variant value from the analysis of the five factors is 63.256. The values of Cronbach’s alpha test were higher than 0.7 for the entire construct items. Overall, the findings show that items for the OCB instrument are able to measure and answer the research objectives.

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