Drawing your Way through Change Management: Implementing Visual Interventions for Acceleration

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Bhanu Arora , Dr. Jagat Narayan Giri

Abstract

Change is a continuous process and bringing change is never easy. When bringing a change, which could be on the principle of Lewin’s Change Model, it is important for the change management personnel of the company to make sure that the change sought is well communicated, accepted by all the stake holders to put together their Head, Heart and Hands into it, implemented effectively and in the shortest span of time. The challenge is whether only verbal communication will suffice and the teams will be able to create a visual of the scenario or if the teams are provided a visual process like visual facilitation which helps in creation of the visual expected. This study explores implanting such visual interventions as feedback loops of Vickery’s Model of Information Transfer to create a ‘Triple Glow’ of the information for the acceleration of the change. Outcome of the interventions has been positive and could be added at any stage of the process even if the resources are minimal.

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