A Study of Strategies and Impact of Digital Transformation in Education Sector in Patna

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Manisha Prasad, Amrita Prakash


The sudden outbreak of COVID 19 forced all the educational institutions for digital transformation. Educational institutions over the state had adopted online teaching-learning approach to meet the needs of the educational institutions and students. This paper sought to an act of measuring the impact of COVID-19 pandemic and finding the strategies used for the digital transformation in the education sector in Bihar during first lockdown phase. In order to find the strategies used for the digital transformation and to measure the impact, the study tracked the rate at which the virtual tools were used by various schools and institutions during the COVID-19 lockdown. However, the major concern is about the quality of learning which is closely related with how well the online content is designed and executed and it is also depends on the learners digital access and efficiency. A Survey was conducted among different government and private schools and colleges, also from the secondary sources, mainly newspaper articles, magazines and peer-reviewed journals. The findings are that, in Bihar, during the lockdown, a variety of virtual tools were implemented from primary education to higher and tertiary education where educational activities switched to online learning. These observations point to the fact that Bihar has some challenges to drive the education sector to the next level, which has the potential to increase access. Our survey was focused on the experience, feelings and overall expression of the students regarding to digital education and recent changes. Moreover, the survey contains questions about technical preparation and infrastructure. The responses are processed by well-known statistical data analysis tools.

The findings of the study show that 88.3 percent students responded that they had no experience of online classes before the COVID-19 pandemic. The mostly used device for online classes by students was smartphone (53.2 percent) followed by laptop and mostly used application for communication is WhatsApp and ZOOM. For conducting online classes most used platform is ZOOM. For internet access the students were found mostly relying of mobile data pack (92.4 percent). Further, the finding reflects that lack of connectivity (65.5 percent) was the major constraint of online classes, followed by data limit (63.4 percent), data speed (62.6 percent), lack of device (57.1 percent) and unsupported learning environment at home (55.8 percent) were also the major constraint of online learning. Similarly, lack of human touch (54.9 percent).

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