The Influence of Leadership Styles On Service Quality within ADNOC Company, Abu Dhabi

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Suhail Saeed Almuharrami, Nor Azah Binti Abdul Aziz

Abstract

The aim of this paper is to identify the influence of transformational and transactional leadership styles on the service quality of ADNOC company in the United Arab Emirates. The quantitative methodology was applied in this paper. A total of 152 respondents participated in this study. The results revealed that the transactional leadership style has a significance impact on the service quality of ADNOC company in ADNOC company. Meanwhile, the transformational leadership style has shown no significant impact on the service quality provided by the ADNOC company in ADNOC company

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