The Role of Project Management Office (PMO) Toward Property's Stakeholder's Satisfaction in UAE's Property Development: A Review

Abstract

Project management office (PMO) is considered a growing concept that establishes and retains an organization’s project management standards. In the last few decades, very much attention was given to stakeholder’s satisfaction in all areas of production. In developing countries, such as UAE, construction projects suffer from the same obstacles as the satisfaction of stakeholders in projects of construction is neglected or not properly accomplished. Most of the organizations in the UAE are still implementing the traditional practices although the majority the public sectors employ this strategy in the management of projects. Hence, developing a conceptual framework for the role of (PMO) toward property's stakeholder's satisfaction in UAE's property development forms the main objective of this paper, hoping to identify areas that require more focus or would have greater contributions to achieving satisfaction from construction projects. This work is completely devoted to enhancing t infrastructural development projects in developing countries, utilizing residential property in construction in Abu Dhabi, UAE as a case study. The results of this study would be beneficial for construction contractors to Government establishments beside organisations intending to guarantee the integration the of needs of customers into their processes of production. Furthermore, this research aims to define the specific quality characteristics that have effects on stakeholder's satisfaction in operating residential property in construction in what is known as the developing economies.