The effect of information technology on supply chain capabilities within Abu Dhabi monitoring and control center in UAE: A review

Abstract

Information technology (IT) is being used increasingly by organizations to enhance the capabilities of the supply chain. Nevertheless, previous research indicates that the investing in IT is not enough to ensure better organizations outcomes. This study, based on the resource-based view, suggests that supply chain capabilities of information technology (IT) are organization-specific, and difficult to generalize to other organizations. Such capabilities have the potential to work as a catalyst in improving the value of the IT-related resources for a firm. The current study focuses on these issues based on studies obtained from supply chain capabilities and managers of logistics within Abu Dhabi monitoring and control center in UAE. The results generate a new viewpoint in the investment in IT in the supply chain capabilities.