Guidelines to Develop the Credit Management System of the Member of Yala Teachers Saving and Credit Co-operative Limited

Abstract

The objectives of this research were 1) to study the problems and obstacles of credit management of Yala Teachers Savings and Credit Co-operative Limited and 2) to study the guidelines for the credit management of Yala Teachers Savings and Credit Co-operative Limited. This was the qualitative research. The research area was Yala Teachers Savings and Credit Co-operative Limited. The key informants were the Chairman of the Operating Committee, Vice Chairman of the Operating Committee, Manager of Credit Department, Head of Credit Department, Credit Officer,  Assistant Credit Legal Officer, and Head of Information Technology Department, totaling were 7 persons. The purposive sampling method was used. The research tool was the semi-structured interview. The data was analyzed using the content analysis with the description. The research results according to the first objective revealed that the problems and obstacles of Yala Teachers Savings and Credit Co-operative Limited were that as the Approval Committee came from the teacher profession, they lacked knowledge in accounting and finance. The valuation still lacked standards. The interest rate was the same for all credit line types. There was the lack of legal credit contracts in modern information systems including debt review. The debt resolution was in a compromise manner. The research results according to the second objective revealed that the credit management guidelines of Yala Teachers Savings and Credit Co-operative Limited should apply the CAMPARI credit analysis concept in credit determination. The Credit Approval Committee should have knowledge of finance and accounting about one-third of the committees. The modern information system is required to be connected to financial and credit transactions in order to review debt and solve debt problems when problems arise. The alliance should be built with financial institutes to help exchanging in learning about financial information technology and risk management applied to the system of the Yala Teachers Savings and Credit Co-operative Limited.