The Factors that Affecting Employee Performance in Indian Hospitality Industry

Abstract

The hospitality sector is a highly labour-intensive field. A highly efficient workforce is needed to ensure the success of any company in this field. However, this is one of those fields that always deal with a labour shortage and high turnover. Based on the literature review, it can be said that the main reasons behind this could be a lack of satisfying remuneration, growth opportunities, training, and skill. This paper reviewed the Indian hospitality sector and found that lack of job security, unsatisfying remuneration package and skill gaps are some of those factors that are majorly affecting the performance of employees.