Developing Collaborative Sustainability Performance by Stakeholder Management: Role of Stakeholder Value(S)

Abstract

Many research use collaboration theory approaches for success collaboration. Building collaborations that have a social impact involves the roles of the government, private sector, and civil society. Collaborative governance is important as process in handling obstacle, but not all collaboration become success. Collaboration needs stakeholder support. It also requires stakeholder management based on norms/principles in making organizational policies. Managing various or even contradictory interests of stakeholders are indispensable in building strong and long-term cooperation. Thus, it requires intervention strategies. The role of stakeholder interest is an important factor in achieving management that brings harmony with external interests. However, the role and the influence of stakeholder interest as well as the part of stakeholder value require further study. Health social security as public institution faces several stakeholder need, expectation and interests. Failure in handling stakeholder pressure as potential becomes a collaborative inertia. External stakeholder power should be considered in maintain relationship. This study fills the gap in terms of the roles of both alignments of these in a sustainable collaborative process in relation to the organization’s strategy in managing stakeholders. Data analyzed by Smart PLS. Based on the results of in-depth interviews, the role of factors that provide balanced mutual benefits for stakeholders and the principles of value that influence sustainable collaboration. The result reveal role of stakeholder management direct and indirectly influence to collaborative sustainability Performance.