Impact Of Organizational Citizenship Behavior On Job Performance: Mediating Role Of Psychological Empowerment

Abstract

The main aim of this study was to investigate the relationship between organisational citizenship behavior (OCB), psychological empowerment (PE), and job performance (JP). Furthermore, the objective of the research was also to investigate the possible mediating influence of PE on the relationship between OCB and JP. The dataset was acquired from a sample of 543 teachers who are working in public sector institutions of higher education in the regions of Khyber Pakhtunkhwa, Sindh, Balochestan, and Panjab. The data analysis was conducted with the statistical software packages SPSS and Amos. The hypotheses and research model were examined via the use of correlation and structural equation modelling. The results suggest a statistically significant positive relationship between OCB, JP, and PE. The use of structural equation modelling provided empirical evidence supporting the notion that PE serves as a partial mediator in the association between OCB and JP.