Analyzing Influence of Emotional Intelligence on Performance Management of Banks Employees in the State of Chhattisgarh (India)

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Mr. Satish Malik, Dr. Sumita Dave


Human beings are social in nature. The body, mind, brain are the sources of not only idea generation but also emotions and expressions. Emotions are closely associated with the personality, performance, creativity, innovation etc. In the present competitive world, stress is a modern disease. One should be able to cope up with it. The same is applicable to the employees as well. The emotional intelligence contributes towards healthy relations, stress management and improvement in performance. The present study aims to identify the factors of emotional intelligence and analyze their impact on the performances of bank employees in Chhattisgarh. The authors have used the frequency analysis for studying the demographic profile of the Chhattisgarh Bank Employees, for the factoring of Emotional Intelligence Exploratory Factor Analysis have been applied and to define the significant impact of demographic profile of Bank Employees on the factors of Performance Management of them, Kruskal Wallis and Mann Whitney U test had been applied.. The sample size is 120 and the sampling technique that had been applied into it is non-probabilistic convenient sampling. From this study it had been seen that, maximum number of bank employees covered under this study are almost equal for both the male and female category. The majority of them have an average monthly income from Rs. 50,001 to Rs. 1,00,000. The factors for the Emotional Intelligence are Self–Regulation, Self–Management and Social Skills and all the three factors are having the significant impact on the performance management of the bank employees.

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