Relationship Between Non-Verbal Behaviour in Improving Work Place Relationship and Job Satisfaction

Abstract

In this current dynamic business environment, organisations need a good form of communication to strengthen their business performance. Besides the expertise in their appropriate field, executives need to be able to communicate with their colleagues and other members of the organisation. The global business environment provides opportunities as well as challenges. Cultural differences exist and this can potentially affect the workplace relationship. While verbal and written communication has received much recognition, the focus on non-verbal communication or behaviour has still been underestimated. The purpose of this paper is to examine the potential role of non-verbal behaviour in enhancing the workplace relationship and job satisfaction of the organisation.  The paper will provide more details on the subject matter with the hope that organisations do provide training on soft skills.