Auditee Satisfaction and Expected Service About Malaysia Venture Capital Firms

Abstract

The universal objective of the present study was to analyze the causes and effects of expected services between audit service quality and auditee satisfaction of Malaysian venture capital firms registered with the Securities Commission  The collected data were analyzed first using descriptive statistics, followed by correlation analysis to establish the mediating effects of the expected service between the dependent and independent variables. The study found that service quality has no significant relationship with auditee satisfaction, but the expected service is fully mediated between service quality and auditee satisfaction. Research such as this is deemed essential to manage venture capital firms and audit firms alongside academics who may want to pursue the subject matter further. Many firms on Securities Commission  have embraced audits, and according to previous studies, expenditures on audit have substantially increased. Therefore, it is necessary to supervise the spending and use of audit to ensure value for money. The research findings are also imperative to scholars, academics, scientists, and researchers by adding to the body of current knowledge on internal audit and risk management. Nonetheless, its sample size limits the study. Therefore, the results do not represent the whole business organization because they only determine Malaysia venture capital firms.