A Relationship Between Organizational Justice And Job Satisfaction Of Bangkok Public Servants

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Teeradej Snongtaweeporn , Wannee Benjawatanapon , Boontham Harnphanich , Suchart Katangchol , Thumrongsak Damrongsiri , Sivanun Sivapitak , Pisit Ongcharoen , Patcha Raktakanishtha , Sukhumpong Channuwong , Pattisan Kemrichard , Parkpoom Niamsri

Abstract

The purposes of this paper were (1) to study perceptions on organizational justice of Bangkok public servants; (2) to study job satisfaction of Bangkok public servants; (3) to find a relationship between organizational justice and job satisfaction of Bangkok public servants; and (4) to analyze the influence of organizational justice on job satisfaction of Bangkok public servants. Data were collected from 315 employees working as public servants in Bangkok. Descriptive statistics consisting of percentage, mean and standard deviation, and inferential statistics consisting of Pearson Correlation, and Stepwise Multiple Regression Analysis were used in this study. The research findings showed that perceptions on organizational justice of Bangkok public servants, in total, were at moderate level. Job satisfaction of Bangkok public servants, in total, was at high level. Organizational justice was positively related to job satisfaction of Bangkok public servants. Organizational justice had an effect on job satisfaction of Bangkok public servants. In particular, procedural justice had the highest relationship and effect on job satisfaction of Bangkok public servants, followed by distributive justice and interactional justice respectively. The recommendations from this study are that responsible government agencies should increase benefits and compensation to public servants to employees’ increase job satisfaction. Promotion of employees to higher positions should be considered based on actual work performance.

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