PATIENT RIGHTS AND EMPOWERING THEIR ROLE IN MINIMIZING POST-TRAUMATIC ELEMENTS. THE CASE OF ALBANIA

Main Article Content

Dr. Mimoza Çarka, Prof. Assoc. Dr. Arjana Muçaj, Dr Eleni Griva

Abstract

INTRODUCTION: Patients' rights are an important term in health sciences literature and practice and have become an essential part of modern health care practice. Patients now are much more informed of their rights regarding health care. The study aimed to find out the knowledge regarding patient dissatisfaction experienced by patients during hospitalization, particularly concerning surgery patients, in the Gjirokastra region.


MATERIAL AND METHODS: Quantitative study was conducted to find out the knowledge regarding patients' rights and their satisfaction with the way they receive surgery hospitalized services. A hundred respondents were selected by using the convenience sampling technique. For the study results we usedquestionnaires to collect the data. The collected data were analyzed using descriptive statistics and concluded using models of cause-effect type and statistical interpretation of SPSS outputs. A pilot study was carried out to evaluate the validity and reliability of the assessment tool.


RESULTS: The study's findings revealed that 35% of the respondents were satisfied with the health service offered at their hospital. 66% of patients of the Gjirokastra hospital region stated corruption in the Albanian government health service. Patients' rights and human rights are only partially respected.  This study shows that Gjirokastra patients do not see a correlation between human or patient rights, the fight for their protection, the phenomenon of corruption, and the satisfaction with the health service.


CONCLUSION: Based on the study's findings, it is concluded that nearly three fourth of the respondents believe that corruption affects patients' rights

Article Details

Section
Articles