Intellectual Capital and Organizational Performance from the Perspective of Airliners

Abstract

In today’s competitive environment, organizations all over the world have paid extra attention to intangible assets as a great source of organizational performance and competitive advantage. The   purpose of this research was to examine the relationship between intellectual capital components (human capital, structural capital, and relational capital) and organizational performance.  Data were collected from 294 employees working in Jordanian airlines companies. Data was analyzed through descriptive statistical methods with mean, standard deviation, percentage, Pearson correlation coefficient, T-test and regression performed by SPSS. The results of the analysis showed that intellectual capital components (human capital, structural capital, and relational capital) had a positive effect on organizational performance. The output of this research will benefit Jordanian scholars, professional, policy makers, and decision makers as well.