The Impact of Financial Incentives, Non-Financial Incentives, Work Motivation on Job Satisfaction of Millennial Employees of Private Banking Sector

Abstract

This study aims to determine the impact of financial incentives, non-financial incentives and work motivation on employee job satisfaction. This study took a sample of 320 respondents from Millennial private bank employees in Tangerang. The technique used for sampling was the simple random sampling method. The respondent's data was collected by distributing online questionnaires. There are 45 questions that will be measured using a 7-point Likert scale. Furthermore, the data will be processed and analyzed using Structural Equation Modeling and using the SmartPLS 3.3.3 software tool with descriptive or associative analysis techniques. The findings of this study are financial incentives, non-financial incentives and work motivation have a positive and significant impact on employee job satisfaction and can help bank management in managing millennial age employee job satisfaction. The novelty of this study is a model of the relationship between financial incentives, non-financial incentives and work motivation on employee job satisfaction for millennial employees at banks.