The Role of Information Technology and Organizational Culture on Nurse Performance in Implementing Patient Safety in Type B Hospital Makassar City

Abstract

Background: Accidents to patients in hospital are like an iceberg phenomenon, the visible incidence is only a small part of the actual incident in the hospital. The issue of patient safety states that avoidable medical errors or unsafe patient care are still a global health problem today. Purpose: This study aims to determine the role of information technology and organizational culture on the performance of nurses in implementing patient safety at Type B Hospital in Makassar City. Method: This study uses a descriptive analytic correlative research design using a cross sectional study approach. The sampling technique uses Non Probability Sampling with Purposive Sampling technique. The samples obtained were 75 people at Bhayangkara Hospital, 75 people at Labuang Baji Hospital, and 114 people at Haji Hospital using a questionnaire. Results:  From the analysis of the relationship between variables using SPSS with the Pearson Correlation test from 3 houses in Makassar City, it was found at Bhayangkara Hospital, Makassar City, that there was a relationship between information technology and the application of patient safety, p value 0.001 <0.05, and there was a relationship between organizational culture and implementation of patient safety,  p value 0.017 <0.05. At Labuang Baji Hospital, there is a relationship between information technology and the implementation of patient safety, p value 0.001 <0.05 and there is a relationship between organizational culture and implementation of patient safety, p value 0.004 <0.05. At Haj Hospital, there is a relationship between information technology and patient safety implementation, p value 0.000<0.05 and there is no relationship between organizational culture and patient safety implementation P value 0.093>0.05. Conclusion: In general, the description of information technology and organizational culture at Bhayangkara Hospital, Labuang Baji Hospital, and Makassar City Hajj Hospital was stated to be good, while the implementation of patient safety was stated to be very good. There is a significant relationship between information technology and the implementation of patient safety, and there is a significant relationship between organizational culture and the implementation of patient safety. Continuous patient safety training and optimization of information technology and organizational culture are highly recommended to improve the quality of services that focus on patient safety.