The Importance of Teaching Soft Skills to Senior Students: A Case Study of FPT University

Abstract

Higher education is always a topic that many researchers care about and invest in it. How do students, after graduation, have both professional competence and other soft skills to be ready for the competitive and constantly changing labor market? This must be a big question for many educators of many universities. In this article, the author presents his research on understanding the teaching of soft skills at FPT University, focusing mainly on senior students. From there, discover the importance of these soft skills when they become a part of a specific business. 120 alumni participated in this research by presenting their evaluations of the SSC102 course (Business Communication). The author has carried out this study by applying both qualitative and quantitative methods. The author has found the student satisfaction rate for the course based on the results received from these alumni, along with comparisons and contrasts with many other related documents. This rate is relatively high because it is efficient, and learners can apply it in the workplace. In addition, some limitations have also been explored. From there, the author suggests improving these soft skills to be taught more effectively and practically in the future.