Emotional Intelligence at the Work Place: Exploring Its Effect on Occupational Stress and Organizational Commitment

Abstract

Emotional intelligence, an essential factor for success in life and psychological well-being, seem to play a crucial role in shaping the interaction between individuals and their workplace. The study explores the relationship between emotional intelligence and perceived stress in the workplace and health-related consequences in human service workers. This research paper is to understand emotional intelligence in the workplace; there is the number of job duties that individuals are required to perform. They must maintain acceptable terms and relationships with the people around them, including their superiors, colleagues, and subordinates. Academic skills are not enough to succeed in one's job duties, but a person must exercise self-management, self-control, and effective interpersonal relationships that would contribute to achieving the desired goals and objectives. A person with high emotional intelligence shows a positive attitude towards the organization, and emotional intelligence significantly affects organizational commitment, job stress, and job satisfaction.