Are Generation X Inching Towards Digital Transactions Post Pandemic?

Abstract

The Covid 19 outbreak shook the entire world and brought lives to a standstill. People were left with no choice but to shift everything to online, and so the financial transactions. Growth of digital payments registered a stellar growth in 2020 as they require no personal contact and can be carried out staying indoors itself. Digital payment applications witnessed a rapid boom during the pandemic.

This study aims to find out the usage pattern of generation X towards Digital payments apps like Phonepe, Gpay, Paytm etc