BRIDGING THE GAP BETWEEN DEMAND AND SUPPLY OF HUMAN RESOURCE IN HOTEL INDUSTRY: AN ANALYTICAL STUDY

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Dr. Suresh Kumar Eknath, Dr. Sapan Kumar Sadual, Rasmita Pradhan

Abstract

It has been remarkably marked that Indian hospitality industry still lacks competent professionals to serve the industry. The education and training institutions have not yet been able to churn out the professionals who can meet out the industry’s burgeoning expectations from them. The industry, too, has struggled to attract the best and brightest due to a scarcity of competent personnel at both operational and managerial levels and a huge gap between supply side inputs and demand side requirements. In India this sector, despite its immense potential, has seen tardy development, and shortcomings in the HRD domain have been one of the reasons for this below par performance in terms of unorganized and untrained human resources and unattended HR issues and policies at both macro and micro levels. As a result, research of the level of employee satisfaction in the hotel industry is required.

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